Johanna Rohault joined L'OREAL in 2014 and holds a cross-functional position in the Quality & EHS department of the L'OREAL Group's Operations Executive Management. One of its missions is to support or manage the deployment of new IT tools, including BlueKanGo.
Initially, BlueKanGo was presented at the end of 2017 to the Executive Committee of the Quality & EHS department.The solution was very well received. The committee used it to replace the obsolete and unsatisfactory document management platform.
We initially deployed BlueKanGo within the Quality & EHS department for the day-to-day management of our Integrated Management System. This service was involving about a hundred people. The range of apps covers several types of inspections,including EHS inspections, standard compliance checks and internal audits.Registration is done on a virtual form, also available on a tablet, and these apps are linked to a centralized action plan. We also use EDM for the department’s internal files.
We became familiar with the tool thanks to the support of BlueKanGo teams and regular updates. The newsletter presenting the new products every month is also a valuable help in monitoring developments.
The BlueKanGo platform allows you to be agile and responsive to internal demands. Being able to evolve and monitor evolution requests in real time is a very important point for us: We can configure the tool as we wish in order to adapt it as closely as possible to the needs of our users. We can customize it without extensive computer training needed.
The fact of having a portal rendering high-quality images is also very appreciable and a significant plus.
The tool has a strong potential for data exploitation. Statistics from BlueKanGo are regularly monitored: these KPIs are analyzed on a monthly basis and discussed in Executive Committee.
In view of the satisfaction we receive from the platform and the autonomy it gives us, we plan to open its use to a larger number of users as well as to other areas in the future.
For more than a century, L’Oréal has devoted its energy and skills to a unique goal: beauty. With an international portfolio of 36 diverse and complementary brands, the Group achieved a turnover of €26.9 billion in 2018 and has 86,000 employees worldwide. L’Oréal is the world leader in beauty and is present in all distribution channels: the mass market, department stores, pharmacies and parapharmacies, travel retail, branded shops and E Commerce.
Since its creation, L’OREAL’s top priority has been to offer consumers around the world the best possible quality products that meet the highest performance requirements. This global approach involves all employees on a daily basis in all countries, all subsidiaries, for each brand and for each product manufactured.
Through its “Sharing Beauty With All” programme, L’Oréal has also made ambitious commitments to sustainable development throughout its value chain by 2020.
Million euros of turnover (2018)